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Building a feedback culture: addressing performance issues in the professional team
Taking place on Tuesday, 2 September between 1.30pm and 4.30pm, this course is aimed at doctors and dentists who are, or aspire to be, leaders.
Building safety into delegation
Taking place on Wednesday, 3 September from 9.30am until 12.30pm, this course is designed for doctors and dentists in (or aspiring to be in) management or leadership roles.
Creating safe and inclusive environments
Taking place on Thursday, 4 September between 09.30am and 12.30pm, this new, interactive course is suitable for doctors, dentists and other leaders working within a healthcare environment.
Confidentiality for admin and reception staff in primary care
Taking place on Friday, 5 September between 9.30am and 12.30pm, this interactive course is designed for admin and reception staff in primary care.
Practice and patient use of technology in practice
Taking place on Tuesday, 9 September between 9.30am and 12.30pm, this interactive, case-based course is designed for PMs, GPs and other leads in the primary care setting
Team communication: Safer MDT working in secondary care
Taking place on Tuesday, 9 September, between 1pm and 4pm, this course is designed to be of interest to the range of clinicians working in the secondary care environment, and they may also be of interest to managers.
Leadership: Recognising and managing team conflict to reduce risk
Taking place on Wednesday 10 September between 9.30am and 12.30pm, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role
Probity for dentists
Taking place on Wednesday, 10 September between 1pm and 4pm this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Confidentiality for hospital doctors
Taking place on Thursday, 11 September between 09.30am and 12.30pm, this 3 hour course will explore what is expected of doctors in relation to confidentiality and highlight the common and emerging risks.
Leadership: Conducting an interpersonal conflict resolution process
Taking place on Thursday 11 September between 1pm and 4pm, this three hour, interactive course is designed for anyone with a leadership role in a healthcare setting.