Practice Manager Leadership: DISC analysis to understand and improve communication

Taking place on Friday, 14 November, between 9.30am to 12.30pm, this three hour, interactive course is designed for medical or dental practice managers who have, or aspire to have, a leadership role

Research shows that we fall into patterns of preferred (or learned) behaviours over time and in different settings and roles. This course allows delegates to examine their own working preferences and communication styles, with a view to understanding how these impact on a range of leadership roles such as change management, problem solving and conflict resolution.

Through a combination of formal behavioural analysis, personal reflection, content delivery and breakout group discussion, this course aims to help delegates find ways to improve how they communicate with, and work with, their teams.

Please note that delegates will be required to undertake a 20 minute online behavioural analysis assessment (in advance) in order to participate in this course.

This course is led by Liz Price, Head of Training, CPD and Risk Advisory Services at MDDUS.

Upon completion, a certificate detailing three hours of verifiable CPD will be provided by MDDUS to all attendees.


Course Fee: 

Medical Group Scheme: £90
Non-member: £120


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To take part in this workshop:

  • You must be able to access and join a Zoom meeting from whatever device you choose to use.
  • Participants require a PC or laptop which has either a webcam and microphone integrated (or attached). Alternatively delegates can use a tablet/phone (although some functionality may be unavailable and you may not be able to see all delegates).
  • Participants must be willing to share their names and webcam with other participants whilst attending the workshop. 
  • The Training & CPD team at MDDUS will email you joining instructions to attend the course of your choice a few days before the event. 

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Practice Manager Leadership: DISC analysis to understand and improve communication

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