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Managing complaints in primary care
Taking place on Tuesday, 4 March between 09.30am and 12.45pm, this interactive course is designed for those leading the management of complaints in primary care.
Communication risks for admin and reception teams in primary care
Taking place on Tuesday, 4 March between 09.30am and 11.30am, this two hour, interactive course is designed for admin and reception teams working in primary care.
Risk management: Good practice in record keeping for doctors
Taking place on Wednesday 5 March from 09.00am to 3.30pm, this course focuses on the key medico-legal requirements and frameworks associated with good record keeping.
Building a feedback culture: addressing performance issues in the professional team
Taking place on Wednesday, 5 March between 09.30am and 12.30pm, this course is aimed at doctors and dentists who are, or aspire to be, leaders.
Building safety into delegation
Taking place on Thursday, 6 March, between 09.30am and 12.30pm, this course is designed for doctors and dentists in (or aspiring to be in) management or leadership roles.
Confidentiality for GPs
Taking place on Thursday 6 March from 1.30pm to 4.30pm, this course will explore what is expected of GPs in relation to confidentiality and highlight the common and emerging risks.
Creating safe and inclusive environments
Taking place on Friday, 7 March between 9.30am and 12.30pm, this new, interactive course is suitable for doctors, dentists and other leaders working within a healthcare environment
Equality, diversity and inclusion workshop
Taking place on Tuesday 11 March 2025 between 9.30am and 12.30pm, this interactive workshop is designed for doctors or dentists, but may also be useful for anyone working in the healthcare environment
Risks and safety in prescribing for primary care
Taking place on Tuesday 11 March from 9.30am til 12.30pm, this three-hour, interactive course is suitable for GPs but is likely to be of interest to ANPs, pharmacists and others prescribing in a primary care.
Probity for doctors
Taking place on Tuesday, 11 March between 1.30pm and 4.30pm, this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.