This course is designed for doctors, dentists, and other healthcare professionals to help develop the skills, knowledge, and confidence needed to act as active bystanders in their workplace.
Being an active bystander is crucial in promoting a safe, respectful, and inclusive environment within healthcare settings, where high-stress situations can sometimes lead to unprofessional behaviour and impact adversely on patient safety, performance and team wellbeing.
The course will include a mix of theoretical insights, skill-building exercises and scenario discussion and content will explore:
• the range of problem behaviours which impact adversely on safety, performance and wellbeing
• the psychological mechanisms behind the bystander effect
• the personal, team, environmental and organisational barriers to taking action
• a decision-making model to ensure the most appropriate approach is taken
• a set of practical strategies that can be deployed to ensure any intervention is effective, safe and constructive.
• the professional and legal responsibilities of healthcare professionals to address unprofessional and inappropriate behaviour
Delegated will leave equipped to make decisions about when, and how, to be an active bystander contributing to a respectful and safe workplace culture.
This course is led by Liz Price, Head of Training , CPD and Risk Advisory Services.
Application has been made to the Federation of the Royal Colleges of Physicians of the UK for 4 CPD credits.
Course Fee:
MDDUS medical member: £70
Non-member: £105
To take part in this workshop:
- You must be able to access and join a Zoom meeting from whatever device you choose to use.
- Participants require a PC or laptop which has either a webcam and microphone integrated (or attached). Alternatively delegates can use a tablet/phone (although some functionality may be unavailable and you may not be able to see all delegates).
- Participants must be willing to share their names and webcam with other participants whilst attending the workshop.
- The Training & CPD team at MDDUS will email you joining instructions to attend the course of your choice a few days before the event.