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Managing complaints in a hospital setting
Taking place on Tuesday, 20 August, this interactive course is designed for those leading the management of complaints in a hospital setting.
Leadership: Recognising and managing team conflict to reduce risk
Taking place on Wednesday 21 August, this three hour, interactive course is designed for doctors and dentists who have, or aspire to have, a leadership role.
Equality, diversity and inclusion workshop
Taking place on 27 August 2024, this interactive workshop is designed for doctors or dentists, but may also be useful for anyone working in the healthcare environment.
Risks and safety in prescribing in secondary care
Taking place on Tuesday, 27 August, between 9.30am and 12.30pm, this course is designed for hospital doctors.
Communication risks for admin and reception teams in primary care
Taking place on Wednesday, 28 August this two hour, interactive course is designed for admin and reception teams working in primary care.
Practice Manager Leadership: DISC analysis to understand and improve communication
Taking place on Wednesday, 28 August this three hour, interactive course is designed for medical or dental practice managers who have, or aspire to have, a leadership role.
Self-reflection and developing insight
Taking place on Tuesday, 3 September, this interactive course is designed to help delegates develop personal insight in self and others, make changes and improve wellbeing.
Risk Management: Remote consulting in primary care
To be held on Wednesday, 4 September, this two hour course is designed for any clinician using or planning to use remote consultations within primary care.
Professionalism: Fulfilling your duties as a dentist
Taking place on Wednesday, 4 September 2024, this course has been designed for dentists to learn more about key areas of professionalism.
Team communication: Safer MDT working in secondary care
Taking place on Thursday, 5 September between 1.00pm and 4.00pm, this course is designed to be of interest to the range of clinicians working in the secondary care environment, and they may also be of interest to managers.