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Managing complaints in primary care
Taking place on Wednesday, 17 July, this interactive course is designed for those leading the management of complaints in primary care.
Practice and patient use of technology in practice
Taking place on Thursday, 18 July this interactive, case-based course is designed for PMs, GPs and other leads in the primary care setting.
Practice Manager Leadership: Understanding emotions to reduce risk
Taking place on Tuesday 23 July between 9.30am and 12.30pm, this interactive course is designed for PMs in medical or dental practice
Leadership: Conducting an interpersonal conflict resolution process
Taking place on Thursday, 25 July this three hour, interactive course is designed for anyone with a leadership role in a healthcare setting.
Tackling bullying and harassment - for all healthcare professionals
Taking place on Friday, 26 July between 9.30am and 3.30pm, this new interactive course from our training partners at 'Resilient Practice' is designed for any healthcare professional to attend.
Professionalism: Fulfilling your duties as a doctor
Taking place on 30 July, this five hour, interactive course is designed for any doctor to attend.