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Managing complaints in primary care
Taking place on Tuesday, 4 March between 09.30am and 12.45pm, this interactive course is designed for those leading the management of complaints in primary care.
Communication risks for admin and reception teams in primary care
Taking place on Tuesday, 4 March between 09.30am and 11.30am, this two hour, interactive course is designed for admin and reception teams working in primary care.
Confidentiality for clinical staff in GP practice
Taking place on Thursday 6 March from 1.30pm to 4.30pm, this course will explore what is expected of GPs in relation to confidentiality and highlight the common and emerging risks.
Equality, diversity and inclusion workshop
Taking place on Tuesday 11 March 2025 between 9.30am and 12.30pm, this interactive workshop is designed for doctors or dentists, but may also be useful for anyone working in the healthcare environment
Probity for doctors
Taking place on Tuesday, 11 March between 1.30pm and 4.30pm, this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Patient conflict: Interpersonal skills
Taking place on Wednesday, 12 March between 1.00pm and 4.00pm, this course is intended for GP and dental practice reception and admin teams who deal directly with patients.
Professionalism: Fulfilling your duties as a dentist
Taking place on Thursday, 13 March from 9.45am to 3.05pm, this course has been designed for dentists to learn more about key areas of professionalism.
Confidentiality for hospital doctors
Taking place on Thursday, 13 March between 9.30am and 12.30pm, this 3 hour course will explore what is expected of doctors in relation to confidentiality and highlight the common and emerging risks.
Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course is designed for any doctor to attend. 18 March 2025, between 9.30am and 3.30pm.
Team communication: Safer MDT working in primary care
Taking place on 18 March, between 9.30am and 12.30pm this course is designed to support the range of clinicians in working in primary care teams, as well as managers and other non-clinical roles who work with them.