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When consent becomes difficult: A masterclass for doctors
Taking place on 4 December, this interactive course is suitable for all doctors and physician assistants.
Complaints handling for admin and reception teams in primary care
Taking place on Thursday, 5 December, this interactive course on handling complaints is designed for administrative staff and receptionists in primary care.
Mitigating consultation risks for GPs
Taking place on Wednesday 11 December from 9.20am to 12.30pm, this three hour, interactive course is designed for GPs.
Professionalism: Fulfilling your duties as a doctor
This five hour, interactive course is designed for any doctor to attend. 11 December 2024, between 9.30am and 3.30pm.
Patient conflict: Interpersonal skills
Taking place on Thursday, 12 December, this course is intended for GP and dental practice reception and admin teams who deal directly with patients.