These cases are based on actual calls made to MDDUS advisers and are published here to highlight common challenges within dental practice. Details have been changed to maintain confidentiality.

Employment law adviser Liz Symon considers the difficult question of what to do when practice staff choose not to be vaccinated against coronavirus

Dental Business Coach Alun Rees talks about money and why we can be hesitant to discuss it with each other and with our patients

A look at the pitfalls dentists face in engaging with patients and colleagues using social media

IT’S not uncommon to be asked by a colleague for healthcare advice or treatment but MDDUS advises leaving this to their own dentist

Make your personal communication style work for and not against you. Senior risk adviser Liz Price describes how DISC analysis can help

Third in a series of articles by MDDUS dental adviser Mike Williams looking at barriers to best practice

Courts often rely on the Bolam test when considering claims of clinical negligence. But who was Mr Bolam and how did his legal case change medical practice?

MDDUS solicitor Joanna Jervis offers advice for dentists considering a role as expert witness

Insight chats with dentist Laura Kelly about the challenges of working during the pandemic and doing her bit to support the NHS vaccination campaign

...Mr J returns to Dr N over a week later complaining of numbness in his lip and tongue...

...Dr L is concerned that Mrs P does not appear to have capacity to give informed consent for the necessary treatment...

...The patient is convinced that this has been caused by ingesting mercury from the amalgam filling and exacerbated by the treatment to adjust the “poor occlusion”...

Dental adviser Rachael Bell offers some helpful insights on reflective practice

Professor Deborah Bowman asks what is “moral distress” in the context of healthcare staff caring for patients in a national emergency and how can it be addressed

Book review by Dr Greg Dollman

Punjabi-born East End GP honoured for his war services