MDDUS, the medical defence specialist, today announced a six percent growth in membership that sees it now represent 65,000 doctors and dentists across the United Kingdom.
The not-for-profit, mutual organisation also saw investment returns of £56.6m, the backbone of a strong and secure financial performance in 2023.
In addition to detailing the impact MDDUS made for its members, the report highlights the significant personal achievements of its membership.
The report includes the personal reflections of healthcare professionals working in hospitals, surgeries and practices from London to Lochaber, and from Milton Keynes to Manchester.
Chris Kenny, chief executive of MDDUS, said: “Doctors and dentists are on their patients’ side, and we’re on theirs.
“I can’t think of a better way to illustrate the important relationship we have with our members than by turning our annual report into a celebration of what they do for their patients every day of the year.”
MDDUS chair Professor Iain Cameron said MDDUS was on its members’ side “in good days and in tough times”.
“We have achieved a marked improvement in our financial results, a stronger investment performance and a welcome growth in membership from across medicine and dentistry.
“We saw a significant strategic success in maintaining our secure financial platform, helping the maximum number of healthcare professionals through growth, and in our determination to provide members with the expertise and services they really need.”
Key highlights from the report include:
- Taking time to listen: 1,732 hours advising and supporting doctors (19% increase on 2022)
- Going the extra mile: customer satisfaction with MDDUS membership services 94%
- Quality and expertise: Score for the quality of our training courses was 4.6 out of 5
- Reassuring support: 3,407 dental cases handled (14.4% increase on 2022)
- A great place to work: Employee engagement index of 78.7 (UK average is 68)
Mr Kenny said: “My ambition is to see MDDUS continue to lead our market, offering a wide choice of services and products, advice and support to a broader range of clinicians than ever before.
“It is not growth for the sake of raising revenue. Our desire is to give current and potential members of MDDUS peace of mind we will be there for them when they need us.
“We want to make it as easy and efficient as possible to deal with us and with a change programme running throughout 2024, I’m sure we’ll have much more to say about this in our annual report for 2024.”
ENDS
The Medical and Dental Defence Union of Scotland (MDDUS) is a mutual organisation that protects the professional interests of more than 65,000 doctors and dentists across the United Kingdom, offering access to indemnity, support and legal advice.
For further information please contact Lisa Walker, communications manager, on lwalker@mddus.com or 07976 886552.
This page was correct at the time of publication. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.